1. Introduction
Welcome to TheCleanPlumber.com.au (referred to as “we,” “us,” or “our”). This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information when you visit our website or use our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
a. Personal Information: We may collect personal information, including but not limited to, your name, email address, phone number, and address when you submit forms on our website or engage with our services.
b. Cookies: We use cookies to enhance your browsing experience. Cookies are small pieces of data stored on your device that help us analyse website traffic, personalise content, and improve our services. You can manage cookie preferences through your browser settings.
3. How We Use Your Information
a. Providing Services: We use the information collected to deliver our plumbing services, respond to inquiries, and improve our website.
b. Communication: We may contact you with updates, promotional offers, and important information related to our services. You can opt-out of promotional communications at any time.
4. Call Recording
All calls made to the number listed on our website may be recorded for quality and training purposes. By making a call to this number, you consent to the recording of the call.
5. Third-Party Disclosure
We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except as required by law.
6. Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
7. Your Choices
You can update or request the deletion of your personal information by contacting us. You may also opt-out of promotional communications.
8. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy periodically. The effective date will be revised accordingly. Please review this page to stay informed about any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us via our website contact form.
