About Us

In our early days, we realised we were blending in with every other plumber out there—arriving late, lacking professional presentation, and leaving homes in less than ideal condition. One day, it became clear that we needed to be different, to elevate our standards and focus on what our customers truly value. It was time to redefine ourselves.

I gathered the team, and together, we reached out to our clients to understand their biggest frustrations with plumbers. The feedback was overwhelming and eye-opening. Here’s what we heard loud and clear:

    • Reliability matters; no one appreciates tradespeople who arrive late.
    • A clean, respectful work environment is crucial. Customers disliked muddy footprints, dirty sinks, and leftover debris.
    • Transparent pricing is essential; unexpected charges at the end are a common frustration.
    • Clear communication and respect for both the customer and their property are non-negotiable.

 

From these insights, The Clean Plumber was born—setting a new standard in plumbing services and redefining what customers can expect from a professional plumber.

Today, we stand by our commitments with our Lifetime Labour Warranty, ensuring peace of mind on every job. We also share valuable plumbing tips and advice to help you maintain your home and prevent issues before they start. For more on our journey and ongoing improvements, visit our blog.

Meet Our Team

Our director Cerena from The Clean Plumber

Cerena
Director

The Clean Plumber - Dion Director of Commercial Operations

Dion
Director of Commercial Operations

Our Customer Relations Manager, Jodie

Jodie
Accounts and Customer Relations

Tony from our customer service team

Tony
Head of Operations

Senior Plumber Damien

Damien
Senior Plumber

One of our local team Mark from The Clean Plumber

Mark
Senior Plumber

One of our professional Plumbers Jayden

Jayden
Senior Plumber

Local Drain Plumber Francis

Francis
Senior Plumber

One of our professional Plumbers Tanaka

Tanaka
Senior Plumber

One of our local team Marcus from The Clean Plumber

Marcus
Senior Plumber

Local Drain Plumber Aleks

Aleks
Senior Plumber

Master Waterproofer and Tiler Diego helps to simplify the job our professional plumbers provide, ensuring you get the best quality of work possible.

Diego
Master Waterproofer and Tiler

One of our professional Plumbers Wayne

Wayne L
Builder & Carpenter

Professional gas plumber Wayne

Wayne W
Lead Plumber – Fire & Sprinkler Systems

One of our professional Plumbers Harrison

Harrison
Apprentice Plumber

Letter of Recommendation from
The Lions Club of Castle Hill Inc

A recommendation for our professional plumbing services castle hill